Shipping policy

Shipping Policy

Last updated: July 22, 2026

Coverage And Shipping Cost

Huawellux ships standard online orders to supported United States delivery addresses shown at checkout.

  • Orders of US$249.90 or more: free standard shipping.
  • Orders below US$249.90: US$14.99 standard shipping.

The applicable shipping fee is shown before payment.

Shipping Origin And Fulfillment

Standard online orders are fulfilled and dispatched directly by Huawellux from mainland China. Huawellux does not use a local warehouse in the United States or a third-party fulfillment warehouse for these orders. Independent carriers transport and deliver parcels after dispatch.

Delivery Estimate

Estimated delivery is 4-14 business days after payment confirmation: 1-7 business days for order preparation and 3-7 business days for transit. Business days exclude weekends and public holidays.

The order cut-off is 6:00 PM China Standard Time (UTC+8 / Beijing time) on business days. Orders confirmed after the cut-off may begin preparation on the next business day. If an item cannot be prepared within the estimate, Huawellux will contact the customer before shipment.

Taxes And Import Duties

For supported United States standard online orders, customers pay the product price and any shipping fee shown at checkout. Customers are not charged an additional sales tax, import duty, service fee, or handling fee after checkout or on delivery.

Address And Tracking

Customers must provide a complete delivery address, including the recipient name and, if applicable, the company name, street address, suite or unit, city, state, ZIP code, email address, and phone number required for delivery.

Address changes are possible only before preparation or shipment begins.

Tracking is sent by email or through the order contact information when available. Carrier scans may take time to appear.

Delays, Damage, And Lost Shipments

Weather, carrier exceptions, customs inspection, address problems, holidays, and remote-area limits may affect delivery timing. Huawellux will provide available tracking or carrier updates.

For a damaged, incorrect, missing, or apparently lost shipment, email support@huawellux.com promptly with the order number, a description, and relevant package or product photos. Approved cases are handled under the Return, Refund, and Warranty Policy.

Cancellations And Custom Orders

Contact support as soon as possible to request cancellation. An order can be canceled only before preparation, customization, or shipment begins. A shipped order is handled under the return policy after delivery.

Custom, RFQ-confirmed, bulk, project-specific, or special-configuration orders may have separate written preparation and shipping terms confirmed before payment or production.

Shipping Contact

For shipping, delivery, address, or tracking questions, email support@huawellux.com and include the order number when available.